Hotel Palma - Merano

Lovely staff, helpful throughout, especially during emergency, enjoyed using Hotel Bavaria facilities, beautiful conservatory/breakfast room/bar, fantastic pool garden.

Nothing, everything was great.

We had a fantastic stay at this hotel. The staff were lovely and very helpful, especially when my wife had a mountain bike accident and needed hospitalization. They were really nice too assist us in our time of need. The hotel's facilities were excellent, and we especially enjoyed being able to use the amenities of another nearby hotel. The conservatory/breakfast room/bar and the pool garden were fine. The location in the amazing gardens was also perfect, with easy access to the city center. The breakfasts were fabulous, with a massive choice and great quality.

Nothing to dislike.

We stayed at a fantastic hotel with beautiful gardens that provided a serene and peaceful atmosphere. the room and bathroom were spacious and well-maintained, providing all the necessary amenities for a comfortable stay. the staff were incredibly friendly and helpful, going above and beyond to ensure our needs were met. the breakfast selection was vast and of exceptional quality, with options to suit all tastes. the hotel boasted a stunning outdoor pool and terrace area, perfect for relaxing and enjoying the beautiful surroundings.

There was one instance where a member of the cleaning staff seemed to lack patience and understanding in regards to our checkout time.

The hotel was amazing! the rooms were well kept and modern, and the staff was friendly and helpful. the outdoor pool was beautiful and the gardens were well maintained, adding to the peaceful atmosphere. the breakfast terrace was a highlight, offering stunning views of the surrounding area. the location was perfect, right in the heart of town, making it easy to explore and enjoy the local shops and restaurants.

We enjoyed staying in a grand hotel with modern facilities. The outdoor pool and gardens were lovely, and the terrace area for breakfast was a great place to start the day. The staff were friendly and helpful, and the food was excellent with a massive choice of dishes. The hotel was in a great location close to the center of town, making everything easy to reach.

The only bad thing we experienced during our stay was the attitude of the cleaner. She was not very understanding when my wife was struggling due to injuries and was barking at us about the check-out time.